CRISIS MANAGEMENT FOR HR AND FAMILY LIAISONS

If one of your staff members is involved in a critical incident overseas, you will start a crisis management team. As an HR officer you will have a specific role in this team. It is about staff wellbeing after all. Such an incident also affects the family. Including the family in your approach can be vital in the resolution of a crisis. How to include the families in your approach at an early stage? How to gain their trust and what support can you offer a family? How to prepare them for media attention? What practical issues can you prepare in case a crisis occurs? Interested?

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