Many staff members are not exposed to criminals or terrorist, but do face hazardous moments whilst engaging with local communities that either do not trust them in the first place, or gets frustrated during the implementation of the programs.
Angry villagers blocking a road to discourage INGO staff to reach out to other communities than theirs is part and parcel of daily practice.
De-escalating situations with upset beneficiaries or communities requires a different approach then the hardcore security situations. The long term effects are of eminent importance in these kind of scenario’s
therefore we designed a de-escalation course for fieldworkers that has proven its value for a big number of humanitarian workers.
- Stress management
- Conflict solving styles
- Cultural elements in conflicts
- Strategic influencing in communication.
- Case studies and strategy selection
1 day in company training
Every organization and every mission is different. This creates a wide variety in risks and the required skills of your staff.
Besides our prepared training days we often support organisations in specific questions that are not covered in regular security courses, or need to be treated with such confidentiality that sharing open courses with other organisations is not an option.
Don’t ask for the possibilities, tell us what you require and we are confident that we can fully be of your service.
Price, duration and location upon request.
- Level: MBO + + (Secondary vocational education)
- Pre-training: not required
- Study load: 8 hours
- Teaching materials are included in the course costs.